We ship from Australia, so if you’re an international customer you are responsible for customs & duties within your own country. For further information, we recommend contacting your local customs office. Flores de Melo is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
You are currently browsing our Australian Website. All prices are charged in AUD. You can use our currency converter for other currency options, however at check out the price will be reflected in AUD.
Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.
If the items in your order are in stock, your order will be dispatched the same business day if placed before 12pm AEST or the next business day if placed after 12pm AEST. During busy periods, promotional events and sales there may be delays on the dispatch of your order.
All orders above $100 qualify for free shipping. Rates can be found on our “Shipping & Returns” page.
Returns & Exchanges
We do offer returns, however at this time we are unable to offer exchanges.
If you have any questions or require assistance relating to an online order, please contact us at email@example.com
Our online store does not facilitate exchanging of products at this time. We advise you to place an order for the correct item you would like and follow our returns process to return the unwanted item/s back to us.
All products on the site have a Size Chart under “Sizing” on the product page. You can also find the size chart, along with a measuring reference on the bottom of our website under “sizing”.
Please note, these size charts are only a guide, but can give you a better idea of what size you might be. If you would like specific sizing information for a product you can email us at firstname.lastname@example.org
Great question! We at Flores de Melo care about Mother Nature! Our environmental impact is something we take seriously and that is why we use a delivery company that is 100% carbon neutral by offsetting any nasties that are incurred for Australia deliveries (excludes international deliveries). Further to that all our packaging from Flores de Melo is 100% biodegradable and reusable. We are also partnered with “One tree planted”which means for every product purchased, a tree is planted - Trees clean our air and water, create habitats for biodiversity, contribute to our health and wellbeing, and create jobs for social impact. We are always looking for additional ways to better our brand and the environment we live in.